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The Power to Listen at a Special Price

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TrustYou is pleased to offer this special promotion to bring in 2021 with savings and more importantly, a better way to listen to guests’ feedback, communicate with them, and ultimately succeed. Get up to 6 months FREE of Live Experience or any other TrustYou product.


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TERMS & CONDITIONS:
TrustYou’s “Limited Time Offer” is valid when the contract is signed before January 31st, 2021. Free upfront access period starts latest March 1st 2021. Subscription period starts June 1st, 2021 or September 1st, 2021 for 1-year and 2-year contracts respectively. Offer is valid for all TrustYou products and is applicable to first-time contracts for the entire platform or for single products. When choosing TrustYou Live Messaging, the offer applies only to the license fees. Individual add-on channels prices will be charged separately.



TrustYou is pleased to offer this special promotion to bring in 2021 with savings and more importantly, a better way to listen to guests’ feedback, communicate with them, and ultimately succeed. Get up to 6 months FREE of Live Experience or any other TrustYou product.

Some benefits of Live Experience: 
  • Get personal at any distance with contactless technology
  • Improve guest experiences throughout their stay
  • Turn detractors into promoters
  • Earn trust, higher ratings, and positive feedback


TERMS & CONDITIONS:
TrustYou’s “Limited Time Offer” is valid when the contract is signed before January 31st, 2021. Free upfront access period starts latest March 1st 2021. Subscription period starts June 1st, 2021 or September 1st, 2021 for 1-year and 2-year contracts respectively. Offer is valid for all TrustYou products and is applicable to first-time contracts for the entire platform or for single products. When choosing TrustYou Live Messaging, the offer applies only to the license fees. Individual add-on channels prices will be charged separately. 





TERMS & CONDITIONS:
TrustYou’s “Limited Time Offer” is valid when the contract is signed before April 30th, 2021. Free upfront access period starts latest June 1st 2021. Subscription period starts September 1st, 2021 or December 1st, 2021 for 1-year and 2-year contracts respectively. Offer is valid for all TrustYou products and is applicable to first-time contracts for the entire platform or for single products. When choosing TrustYou Live Messaging, the offer applies only to the license fees. Individual add-on channels prices will be charged separately.

Speakers

Maarten van den Nieuwenhuijsen
Vice President Openings & Guest Quality
Accor Middle East & Africa

Maarten, Dutch national, has a 30 year International career track record in the premium hotel industry. Having worked internationally as GM, Regional Director and VP Operations all over the world, is now based in Dubai for ACCOR as VP of Hotel Openings and Guest Quality IMEA. Maarten and his team are looking after the Voice of Guest of more than 400 hotels across Premium, Luxury as well as Economy and Midscale Brands.
Marwa Al Ashkar
Director of Customer Experience
Accor Middle East & Africa

A Passionate hotelier with a background in Marketing, communications and Customer Experience. Marwa believes data and technology are the foundation of a seamless customer experience; the key is using the right tools to analyze the data and the skills to transform it into actionable insights adopted by all stakeholders.
Barbara Borkhoche
Guest Experience Manager
Accor Middle East & Africa

With her background in quality control, mystery shopping and trend analysis, Barbara is very passionate about driving results and action planning when it comes to customer experience. Working on key pillars to drive constant improvement, create memories for guests and optimize loyalty, are some of Barbara’s main focus areas, hand in hand with the hotel teams within her portfolio.
Sheeba Tharayil
Regional Manager Quality &
Sustainable Development
Accor Middle East & Africa

A hospitality professional, supporting hotels in the MEA , to aim for & reach exemplary heights of guest experience through coaching, data analytics, shared synergies and sheer delight in placing guests at the heart of all that matters. Driving responsible & sustainable hotel operations is a huge passion & personal goal.
Lize de Kock
Senior Marketing Communications Manager
TrustYou


Lize is an experienced and well-traveled communications specialist who believes in the power of listening and empathizing with others to create deep human connections that drive loyalty, and ultimately lead to business results. She also loves a good hotel room, preferably with a view.
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22
Million
guest surveys collected
700
Million
reviews analyzed
724
Thousand
hotels in our database
200
review
sources
160
semantic categories
25
languages supported

Our customers listen to their customers